This isn't a customer story. We don't publish customer stories. This is a synthesis of how a thoughtful family with two school-age children at a Pudong international school would build their after-school ayi structure, drawn from interviews with seven Pudong-based families across SAS, Concordia, Dulwich Pudong, and YCIS Pudong, and two after-school-specialist agencies. Names, schools, and individual scheduling details are illustrative. The structures, salary numbers, and weekend-cover frameworks are real.
The family we're working from: two professionals, two children ages 7 and 10, both attending a Pudong international school with full school-bus coverage. Living in Jinqiao in a 4-bedroom apartment. The family does not need full-time childcare; they need weekday after-school coverage from 15:00–19:30 Monday-Friday, plus occasional weekend cover when both parents have evening events. Budget: USD 1,500–2,500/month all-in.
The setup
Pudong international-school families on the school-bus network have a specific childcare problem: the children arrive home at 15:45–16:00 and need adult presence until parents return at 18:30–19:30. This ~4-hour window is too long for after-school clubs alone (most clubs run 15:30–16:30) and too short to justify a full-time live-in nanny. It is also five days a week of high-intensity logistics — homework, snack, dinner prep, occasional school-club coordination, weekend cover.
Most first-time Pudong families default to a full-time live-out nanny (¥ 9,000–12,000/month) and find that ~60% of her hours are non-productive. The structure that works for many families instead is three part-time ayi, each covering specific windows: a primary after-school ayi (15:00–19:30 Mon-Fri), a Saturday-cover ayi (6 hours twice a month), and a backup pool for sick days and evening events.
The brief sent to a partner agency for the primary role: 'Mandarin-native, functional English for homework supervision (Year 3 math and Year 6 math), prior experience with school-age children at Pudong international schools, comfortable with 4.5-hour weekday window plus occasional Saturday, dependable transit access from her residential.' Salary band: ¥ 80–100/hour.
The build
The primary role: 15:00–19:30 Mon-Fri = 22.5 hours/week × 4.3 weeks = ~97 hours/month. At ¥ 90/hour average = ¥ 8,700/month for the primary role.
The structure of the 4.5-hour weekday window:
14:55ayi arrives, sets the kitchen for snack prep.15:45–16:00school bus arrives at compound stop. Ayi meets the kids; brief walk to apartment.16:00–16:30snack, decompression. No homework yet.16:30–18:00homework window. Ayi supervises both children — the7-year-old needs more presence, the10-year-old needs occasional support. For maths or English where the ayi's content knowledge is limited, she keeps the children on task and flags blocking issues for parents.18:00–18:45dinner prep. Ayi cooks while the kids have free play or light reading.18:45–19:15family dinner. One parent typically home by this point; ayi joins or steps back depending on family preference.19:15–19:30clean-up, brief handoff conversation with the parent on the day, ayi departs.
The Saturday-cover role: 09:00–15:00 Saturday twice monthly (for parent date nights, planned events). At ¥ 75/hour × 6 hours × 2 days/month = ¥ 900/month. This role is often a different person from the primary; the family treats it as a separate part-time arrangement.
The backup pool: a separate 2–3 person network maintained by the family. When the primary ayi is sick or unavailable (~5 days/year typical), the family WeChat-messages two backup candidates and uses whoever responds first. Pay is per-event, typically ¥ 100/hour × 4–5 hours = ¥ 400–500 per use. Annual budget: ¥ 2,500–4,000.
Contract structure: the primary role uses a part-time hourly contract with month-equivalent salary calculation, 13th-month bonus pro-rated to hours worked, paid sick days 2 per year, term-break treatment specified (half-rate retainer during Pudong school breaks totaling ~14 weeks/year). The Saturday-cover role is per-instance with a monthly minimum-hours commitment.
Calibration: weekly Sunday WeChat check-in for the first four weeks; then monthly. The family writes a one-pager for the kids' homework norms (subjects, expected duration per subject, what counts as 'finished') in week 1 and refines through month 1.
The economics
Annual cost for the after-school structure:
- Primary ayi (
¥ 8,700/month × 12):¥ 104,400 - Saturday-cover ayi (
¥ 900/month × 12):¥ 10,800 - Backup pool (annual budget):
¥ 3,000 - Primary ayi
13th-month bonus (pro-rated):¥ 7,500 - Term-break retainer (half-rate ×
14weeks):¥ 13,000 - Chinese New Year red envelope:
¥ 1,000(primary) +¥ 500(Saturday) - Snack and dinner ingredient incremental costs:
¥ 10,000
Annual total: approximately ¥ 150,000 ≈ USD 20,800 ≈ USD 1,730/month averaged.
This is ~40% lower than a full-time live-out nanny (¥ 9,000–12,000/month × 14.5 months equivalent once bonuses and benefits are factored = roughly USD 22,000–30,000/year). For families whose actual coverage need is ~25 hours/week including weekends, the three-ayi structure saves materially.
Placement fee: typically lower for hourly/part-time placements — ¥ 5,000–8,000 for the primary, no fee for the backup-pool members who are sourced through compound-network referrals.
The trade-off the families in this synthesis named: the three-ayi structure requires more family management overhead than a single nanny. Three relationships, three sets of preferences, three onboarding cycles. Families who are good at the management love the structure; families who want one person to handle everything do not.
Common pitfalls
Across the seven families in this synthesis, the recurring pitfalls were:
- Underestimating the term-break gap. Pudong international schools have
~14weeks of term break across the year (summer, golden week, Chinese New Year, mid-term breaks). Without a written term-break treatment in the contract, families and ayis end up renegotiating awkwardly each break. Half-rate retainer or fixed monthly are both reasonable structures; specify in the contract from day one. - Homework supervision capability oversold. Many candidates list 'homework supervision' but in practice cannot help with
Year 6mathematics orYear 8English literature. Define the homework supervision scope explicitly: 'keeping the children on task and flagging blocking issues to parents' vs 'actually tutoring through subject content'. Pay differs for the two. - Backup-pool not maintained. Families that don't actively maintain
2–3backup candidates end up scrambling when the primary is sick. Maintain the pool with occasional small jobs (weekend cover, holiday hours). - Saturday role muddled with primary. Asking the primary ayi to also cover Saturdays adds to her workload, undermines her rest cadence, and often leads to early exit. Use a different person for Saturday cover.
- No school-side communication line. When the school calls about a sick child or a schedule change, who gets the call? Specify in advance and document in the school's records.
What we'd do differently next time
From the synthesis, what families said they'd repeat — and what they'd change:
Would repeat: the three-ayi structure for school-age coverage; the written homework norms one-pager; the term-break retainer structure; the separate backup pool.
Would change:
- Build the backup pool before needing it. Several families said they built the backup pool reactively (after the first sick day). Building it in week
2of the placement is easier. - Specify homework scope earlier. Families that defined homework supervision precisely in the contract had cleaner placements than families that left it vague.
- Add a dedicated swimming/swimming-lesson cover role. Several families said the school-club coordination (swim lessons, music, after-school sports) was its own logistics layer that the primary ayi struggled with. A dedicated
2-hour-twice-a-weeklesson-cover role would have helped. - Build in a quarterly group check-in with all the ayi. None of the families did this; several wished they had. A
30-minute Sunday quarterly meeting with the primary, Saturday-cover, and backup-pool members coordinates norms across the team. - Plan the post-summer reset. Summer break breaks the routine; the September reset is where many placements wobble. A pre-September meeting and a brief refreshed routine doc helps.
The three-ayi structure is right for some Pudong families and wrong for others. Families with the management capacity and a need for less than full-time coverage love it. Families wanting one person to handle everything should look at a full-time live-out instead and accept the higher cost.
Common questions
What was the monthly all-in cost in this synthesis?
Did one ayi cover both kids?
How did pickup logistics work?
What happened during golden week and Chinese New Year?
Would this work in Hongqiao or Minhang too?
In plain English:three part-time ayi (primary after-school, Saturday cover, backup pool) often beats one full-time live-out for school-age Pudong families on the bus network. Annual cost lands around `USD 1,700/month` averaged — about `40%` less than full-time. Specify term-break treatment up front.
Want the after-school structure templates?
Our 2026 playbook includes the three-ayi structure templates, the homework supervision norms one-pager, and the term-break treatment clause language.